Terms of Service
Last Updated: December 6, 2024
Welcome to Holownych. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with these terms, you must discontinue use of our services.
2. Services
Holownych provides Shopify store creation, customization, and related services. The scope and details of these services are defined in agreements made during the ordering process.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during the ordering and setup processes.
- Maintain the confidentiality of your account credentials.
- Comply with all applicable laws and regulations in your use of our services.
4. Payment and Refunds
All payments for services must be made in advance unless otherwise agreed upon. Holownych reserves the right to suspend services if payments are not received.
Refunds are issued only under the following circumstances:
- Failure to deliver services as agreed upon in the service agreement.
- Cancellations requested before work begins.
Refunds are not provided for completed work or services delivered as per the agreement.
Any outstanding amounts not covered by the retainer or deposit amount are due immediately upon termination of the contract. This includes any additional work or expenses incurred prior to the termination of the agreement.
5. Intellectual Property
All content, designs, and code created by Holownych during the course of service delivery remain the intellectual property of Holownych unless otherwise stated in the agreement. Users may not reproduce, distribute, or sell any content without our express written consent.
6. Limitation of Liability
Holownych is not liable for:
- Losses resulting from delays or interruptions in service due to factors beyond our control.
- Indirect, incidental, or consequential damages arising from your use of our services.
- Errors caused by third-party integrations or platforms, including Shopify.
7. Termination of Services
Holownych reserves the right to terminate or suspend services at any time, with or without notice, for any breach of these terms or unlawful activity.
8. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with the revised date. By continuing to use our services, you agree to the updated terms.
9. Governing Law
These Terms of Service are governed by the laws of Toronto, Ontario, Canada. Any disputes arising from these terms will be resolved exclusively in the courts of Toronto, Ontario, Canada.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
Holownych
Email: support@holownych.com
Phone: 416-277-4176
Address: 66 Sonneck Square, Scarborough, ON Canada M1E 1A9